It is the responsibility of the named person on the booking form to understand, agree and accept responsibility for all the booking conditions. this includes conditions on all payments when due. BY proceeding to complete the booking form and by paying a deposit, you accept that you are entering into a contract, and you agree to be bound by these conditions

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Deposits and Payment

Immediate payment of a non-refundable, and non-transferable deposit is required before a date will be held. without this deposit the booking will not be secured. The deposit will be deducted from the final balance and is not an upfront payment for any trials.

 

A 50% deposit is required and accepted methods of payment are, cash or bank transfers only.

 

The remaining balance is due 1 month before the wedding day, again accepted methods are cash or BACs transfer only.

 

Should no payment be received; despite a reminder via email/ letter being sent by a specific date, we have the right to cancel all services for your date and all fees will still be payable.

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Trials

Do not confirm a booking, only a 50% deposit of your final booking will secure your day.

 

A trial is not compulsory, but it is recommended. As without a trial, we cannot accept responsibility of a chosen style or look that does not work on the day. If a style or approach does not meet your expectations, a refund will not be offered.

 

What happens during a trial?

During a trial we will work together to help achieve a compatible look for your wedding day.

 

You will be asked to bring with your ideas of what you are hoping to achieve, and I will offer advice and suggestions on what can and what cannot be achieved. Most trials can be completed with 90 minutes, but some take longer. If you require more time or a second trial, you will be charged at the same price as the first trial.

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We reserve the right to cancel a client/ booking following a trial without a refund of the deposit if we are unable to find a suitable style on which to agree, this includes a mismatch of styles, approach, or expectations, if a client is uncooperative, and not open to suggestions or is has made a staff member feel uncomfortable. In these rare circumstances we will contact the client within 24 hours of the trial.

 

Therefore, it is important that you familiarize yourself with my work and ensure that you are confident in my capabilities and style prior to securing a booking

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Travel costs​

All prices for the trial or wedding day are included, if the venue is within a radius of 10 miles of my business address in BA14 ​. All bookings outside this area, will incur an additional charge of 0.65p per mile, which will be added to the invoice.

 

If parking/congestion charges apply to your area or chosen venue, these charges will be added to your invoice as an additional cost.

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Changing your booking

All contact and changes to booking, can only be made through the original person who made the booking; with whom the contract agreed. If you wish to add another person to the booking on the day, this can only be accommodated if; time and resources allow on the day.

 

Otherwise, any additional person would need to be agreed, and payment received by a specified time and date.

 

Cancelling all or part of your booking

​Charges will apply to any parties or services cancelled after booking has been completed and the deposit has been taken

 

3-6 months - They will be charged at 50% of the service charge.

 

1-2 months - They will be charged at 75% of the service charge.

 

Within a month- They will be charged at 100% of the service charge and full payment will be due.

 

Should you cancel 6 months or more before your wedding, you will not be billed for the services.

 

The deposit is non-refundable.

 

All cancellations must be done in writing by the named person on the booking form. the day we receive your notification is the date which your booking is cancelled.

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Delays and Extreme weather conditions

If we experience unforeseen delays which are out of our control, such as severe weather conditions, or unexpected traffic congestion, if we exceed our allocated time and refunds will not be given if one or more services are forfeited as a result.

 

In the event of MET Office Red warnings being issued we reserve the right to cancel your booking. We will refund all monies, excluding trials and deposits. 

 

It is the bride’s responsibility to ensure that all members of the bridal party are available at their pre-arranged allocated times. No refund will be offered for delays caused by other wedding vendors, guests or members of the bridal party.

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If we are forced to cancel​

In the unlikely event that we cannot attend on the day, due to unforeseen events or circumstances on our part. All payment will be immediately refunded, including deposit and trial fees.

 

 We will endeavour to work with you to find an alternative artist or salon to cater for your requirements, however any such booking will remain your responsibility.

 

​Health and safety

We ensure all health and safety precautions are adhered to, however in the unlikely event of an accident, please contact us immediately and if necessary, seek legal advice.

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You must ensure that our team are working in a suitable environment with adequate lighting, ventilation and electrical points. Should one or more of the bridal parties not be ready for their allocated time, we will be forced to cut short their time by however long they are delayed by. 

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GDPR statement

As part of your booking, you must agree to the GDPR statement. 

 

You are required to inform us of any allergies or reactions prior to or after any makeup application.

 

If you have no known allergies, we cannot be held liable for reactions, injuries or losses, damage, costs, claims or actions that may occur to you or any member of your bridal party.

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We will also ask to take photographs or video footage and ask your photographer for copies of their work, unless you have sent us a written refusal, we reserve the right to use such image for publicity & marketing purposes.

 

We do not show images of the trial until after the wedding day​

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If you are happy to accept these terms and conditions, including the GDPR statement. please tick the box provided on the booking form

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We reserve the right to modify or amend these terms & conditions as necessary.​​​

 

 

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